Keeping a record of customer texts for staffing & recruiting
Rates and offers get hammered out over text. A record of the terms protects the placement fee when memories differ.
What's on the line
Say a typical deal runs around $8,000 and even about 5% go sideways — that's real money resting on a text thread you might not be able to reproduce. The risk: a candidate or client disputing a rate, role, or offer term.
Capture these in every conversation
- Role, rate, and start terms
- Candidate submittals and approvals
- Offer details
Works alongside Bullhorn, Salesforce, HubSpot.
Give your reps one number — keep every word
KeepTrace captures every customer text from a shared team number — timestamped, searchable, and yours to export in seconds.
See how it works →The figures above are illustrative — for framing your own numbers, not cited industry statistics. General information, not legal advice.
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Updated August 2026